BOOKING HAIR APPOINTMENT POLICIES

Please arrive at the time of your appointment. We cannot guarantee we can service you if you arrive prior to your scheduled appointment however, you can let us know when you arrive. We will service you if the seat is available.

HAIR PREP:

Crochet / Faux Locs / Weaves: If you did if you did not add a wash to your appointment, please arrive with your hair washed and de-tangled/manageable.

Wash and Blow/ Extension Service: This service includes a wash. Please arrive with your hair de-tangled/Manageable. Please no small and tiny braids that take more than 2 minutes to unbraid. We suggested you bring a silk scarf so you can wrap your hair before you leave your appointment...especially when the weather is rainy, misty or humid.

 

CANCELLATIONS:

YOU WILL FORFEIT THE DEPOSIT if cancellations are made less than 24 hours prior to your appointment.

Late Cancellations and No Show appointments due to A GRAVE EMERGENCY will be allowed to reschedule with original deposit with the stylist’s discretion. Rescheduled appointment must be made within the 30 days calendar Booking.

If you need to cancel your appointment prior to the 24 hour timeline, we will issue a refund but is subjected to a 30% fee of your deposit.

RESCHEDULING: If you need to reschedule, please log in to do so for an available slot.You can also email your stylist if needed let us know at least 24 hours in advance so we can fill the slot. Rescheduling can only be done within the current booking period with calendar availability.

NO CALL NO SHOWS: No Call - No Show Appointments: In order to book a new appointment you must pay 50% of the service in advance.

2nd No call - No Show: Must pay full service fee in advance for next scheduled appointment.

3rd No Call - No Show: NO NEW APPOINTMENT.