Shipping And Returns – Scrunch A Bunch & Co.

Free shipping on orders over $99


Update: Due to Covid-19 you may expect delays in your order. Review our note on Covid-19 Information


Our delivery times are estimated only and are not guaranteed. They will
always be estimated in business days (this does not include
weekends/holidays). Once the packages are sent to our shipping provider,
arrival times are out of our control and in the hands of the shipping service
that has been selected.

Scrunch A Bunch & co. will not be held responsible for:

  • Mistakes made by USA Post
  • Wrong addresses given by customers
  • Damage to orders by postal service
  • PO box issues
  • Stolen packages after delivery (we do not recommend the Canada Post “safe drop” option)

If you have a specific question with respect to your shipment, please contact us at and provide your order number.


Scrunch A Bunch &co. uses USA Post to ship your order through First Class Mail (unless otherwise indicated by your shipping method). This can take anywhere between 10-21 business days (which excludes holidays and weekends) depending on your location.


Items are shipped after processing (3-4 business days) using USA Post. In addition to an order confirmation email, we will send you a shipping confirmation email. Expedited and tracking options are available for selection upon checkout. 


Products purchased from our website will require a photo image of the product in question. Once proven the product has a fault, the product may be returned for a repair please contact us at to open up a conversation on how we may address your concern.


Unfortunately we are unable to accept returns, but if you have any problem with your items, please contact us at to open up a conversation on how we may address your concern. We are always happy to help!


We do not currently process exchanges for online scrunchie orders at